It's all good here

Hey, I forgot to mention that we finally found a car to buy. AND I have triumphed over evil insurance company! I rang them today and they have decided to refund my excess as they have decided that the accident was not my fault. So the moral of this story is bitch and moan until you get your own way. No, hang on, that's not it - maybe good will always triumph over evil? Or don't let big companies try to bully you - stand up for what you believe in. Now I'm beginning to sound like a very average advice column.